terms of service
Last updated: September 25, 2025
Welcome to Sticky Marketing Agency (“Company,” “we,” “our,” or “us”). These Terms of Services (“Terms”) govern your access to and use of our website, funnel pages, products, and services (collectively, the “Services”). By using our Services, you agree to be bound by these Terms. Please read them carefully.
1. Use of Services
You must be at least 18 years old to use our Services.
You agree to use our Services only for lawful purposes and in accordance with these Terms.
We reserve the right to suspend or terminate access if we believe you are violating any law or these Terms.
2. Marketing Services & Deliverables
Our Services may include, but are not limited to: marketing automation, funnel building, website creation, social media management, email campaigns, SaaS subscriptions, and consulting.
Deliverables are provided based on the scope outlined in your agreement, invoice, or subscription.
Timelines for completion are estimates and may be adjusted due to client delays, third-party platforms, or circumstances beyond our control.
3. Payments & Subscriptions
All fees must be paid in full before services are rendered, unless otherwise stated in a signed agreement.
Subscription plans (including software access) renew automatically unless canceled before the renewal date.
We do not provide refunds for services already rendered, digital products, or subscription periods already paid.
4. Client Responsibilities
You agree to provide accurate information, materials, and timely feedback required for us to deliver services.
You are responsible for maintaining the security of your accounts (including SaaS logins, ad accounts, and email lists).
You are solely responsible for compliance with laws related to your business (including email/SMS marketing compliance, data privacy, and advertising regulations).
5. Intellectual Property
All content, copy, graphics, logos, designs, and software provided by us remain our intellectual property unless otherwise agreed in writing.
Upon full payment, you receive a limited license to use deliverables created specifically for your business.
You may not copy, resell, or redistribute our materials without prior written consent.
6. Third-Party Platforms & Tools
Our Services may integrate with or rely on third-party platforms (e.g., HighLevel, Google, Meta, Stripe, etc.).
We are not responsible for downtime, errors, or policy changes on third-party platforms.
Your use of third-party platforms is subject to their own terms and policies.
7. Limitation of Liability
We do not guarantee specific results such as sales volume, rankings, or profits.
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use of our Services.
Our total liability shall not exceed the amount you paid us in the 30 days preceding the claim.
8. Termination
Either party may terminate services with written notice in accordance with any contract terms.
We may immediately suspend or terminate services for non-payment, misuse, or breach of these Terms.
9. Changes to Terms
We may update these Terms from time to time.
Continued use of our Services after updates means you accept the revised Terms.
10. Contact Us
If you have questions about these Terms, please contact us:
📞 904.834.9484
Advertising & SaaS Disclaimers
SaaS Plan (Affiliate): Subscriptions are contracted directly with HighLevel under their Terms of Service and Privacy Policy. Sticky Marketing Agency provides onboarding support and resources but is not responsible for HighLevel’s licensing, billing, or platform policies.
Managed Service Plans: Agency services (ad management, funnels, automation, reporting) are billed under Sticky Marketing Agency’s agreements. Ad spend is billed separately and charged directly to the client’s Meta (Facebook/Instagram) account.
