Frequently Asked Questions

What is SaaS (Software as a Service)?

SaaS (Software as a Service) is software that’s accessed online instead of installed on your computer. Sticky Marketing’s All-In-One Marketing Platform is a cloud-based SaaS solution, meaning you log in through your browser and manage your marketing tools from one secure dashboard. There’s nothing to download, no software to maintain, and updates happen automatically.

Why is SaaS better than traditional software?

Traditional software requires downloads, installations, and manual updates—often on a single device. SaaS runs securely online, so there’s nothing to install and updates happen automatically. You can access the platform from anywhere, and your data stays synced across devices.

What is the All-In-One Marketing Platform?

It’s a DIY marketing platform that brings your contact management (CRM), website tools, automation, messaging, and reporting into one place — so you can manage your marketing from a single dashboard.

How do I access the platform?

You access the platform through a secure web login. No downloads or installations are required.

Can I use this without technical experience?

Yes. The platform is designed to be user-friendly, with templates and built-in tools to help you get started without advanced technical skills.

How is Sticky Marketing’s All-In-One Marketing Platform different from other platforms?

Most marketing platforms focus on just one function, like email or websites. Sticky Marketing’s All-In-One Marketing Platform combines contacts, automation, messaging, scheduling, and reporting into one connected dashboard—so everything works together in one place instead of across multiple tools.

Is this a managed service or DIY?

The platform is do-it-yourself (DIY), meaning you manage your own marketing tools and workflows. Managed services are offered separately and by qualification only.

Who is this platform best for?

It’s ideal for small businesses that want more control over their marketing without juggling multiple tools or agencies.

What’s included with the platform?

You’ll have access to core marketing tools such as contact management (CRM), website and funnel builders, automation, email and SMS tools, forms, calendars, and reporting features.

Do I need to sign a contract?

No. Access to the All-In-One Marketing Platform is billed annually and does not require a service contract or monthly commitment.

Do you offer support?

Yes. 24/7 platform support and learning resources are included to help you navigate and use the platform's tools effectively.

Can I upgrade or add services later?

Yes. Additional services or support may be available as your business grows, based on fit and availability.

Is this the right solution if I want hands-off marketing?

If you’re looking for fully hands-off marketing, this platform may not be the right fit on its own. Managed services are limited and offered selectively.